Backup-Pal -- Universal Accessory for Cellular Phonebook Contacts Backup and Transfer!

You are here: Knowledge Base >

Status/LED Indicator: Additional Information

Backup-Pal finishes with 2 red flashes
Backup-Pal may not be properly connected to the phone and is having trouble communicating with it. Please fully charge your phone, remove the battery for one full minute, turn your phone on and wait o

Backup-Pal finishes with 3 red flashes
The phone that Backup-Pal is connected to is currently unsupported. To see if upgrades are available, please choose your manufacturer and model number using the drop down lists on the right hand side

Backup-Pal finishes with 4 red flashes
There was an error of some kind during the 'Backup' or 'Restore' of the phonebook. Please fully recharge your phone, turn it off and back on and wait for it to be fully ready before retrying the last

Backup-Pal starts with orange flashes and then switches to Green and Red flashes for 30 seconds before stopping. What do I do now?
The repeating Red/Green flashing is a notification that your phone is set to a data mode that is unusable by Backup-Pal. Please refer to the Setup/Connection guide for your specific manufacturer for s

How do you use Backup-Pal?
We've made it extremely simple to use Backup-Pal by putting a tremendous amount of time into making sure that you only need to press a single button to create a safe copy of your Cellular Phonebook.

No matter what I do I can't get anything but 2 red flashes when using Backup-Pal with the M2 tip. Am I doing something wrong?
Short answer? No. If you've made sure your phone is fully charged and reset before backing up or restoring and you still get 2 red flashes, the M2 tip is having problems talking to your phone. This pr