How do I know if Backup-Pal supports my phone?
Easy, all you need is the model number of your phone. Look up your model on the compatibility chart and see which detachable tip you'll need (if any).
Backup-Pal supports many different types of |
How do you use Backup-Pal?
We've made it extremely simple to use Backup-Pal by putting a tremendous amount of time into making sure that you only need to press a single button to create a safe copy of your Cellular Phonebook.
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I don't see my phone model listed, does Backup-Pal support phone model XXX?
Manufacturers are coming out with new phone models faster and faster these days and, at times, it can be difficult for us to keep our lists current. If you do not see your model listed in the drop dow |
I have a SIM card phone, what advantages does Backup-Pal offer over a sim-card copy device?
Backup-Pal stores up to 4000 contacts and includes multiple numbers per name, nickname, URLs, E-mail addresses, physical addresses, Notes and other contact data supported by your phone
SIM cards (G |
I purchased a Gift Certificate to be e-mailed to someone and they say they haven't received it yet.
You should receive confirmation of your order as soon as you finish the online transaction.
The gift certificate is sent after the order is actually processed and this may take a bit of time. Orde |
I received a Gift Certificate as a gift. How do I use it to purchase a Backup-Pal?
Congratulations on receiving Backup-Pal as a gift.
Your gift certificate code can be used during any purchase from http://www.Backup-Pal.com to view a list of all currently compatible phone models |
I'm moving my cellular phonebook from a phone that has a SIM card (GSM) to a phone that doesn't (CDMA). Will this be a problem for Backup-Pal?
No, this won't cause Backup-Pal any trouble.
Backup-Pal backs up the information from both the SIM card in your phone and the memory location in the phone itself.
When these contacts are transfe |
I've checked all over and I don't see my phone model listed. Do you support it?/Where can I get this information?
The Backup-Pal homepage ( http://Backup-Pal.com ) has two drop-down lists for the manufacturer and model number of your phone.
If your phone is not on these lists, please choose ' Other ' as appro |
I've tried to use Backup-Pal on my older phone using the adapter tip but all Backup-Pal does is flash orange for 10 minutes or more. What's wrong?
You'll rarely see this issue and the fix is quite simple. Simply start your 'Backup' or 'Restore' process again and press the adapter tip and phone together firmly. This will create a better connectio |
Motorola V3 phone shows 4 red flashes from Backup-Pal. What's wrong?
We've had a few reports of issues arising with several Motorola V3 model phones. Please ensure that Backup-Pal has good batteries and that the phone is completely charged before using. Remove the batt |
My new phone doesn't support multiple numbers per name like my old phone does. Will I lose numbers? How does Backup-Pal handle this?
Due to the immense amount of work and ingenuity that has been built into Backup-Pal, these types of transfers are handled quickly, efficiently and automatically. Below is an example of how Backup-Pal |
No matter what I do I can't get anything but 2 red flashes when using Backup-Pal with the M2 tip. Am I doing something wrong?
Short answer? No. If you've made sure your phone is fully charged and reset before backing up or restoring and you still get 2 red flashes, the M2 tip is having problems talking to your phone. This pr |
The Good Morning America Show shows your Backup-Pal product as being $40 but your website says a different price, which is it?
Our apologies for any confusion that may have been created.
The Good Morning America Show aired a segment showing Backup-Pal as being available for $40.
( http://abcnews.go.com/GMA/ChristmasCount |
What can Backup-Pal do that transferring my SIM card won't?
Besides easily moving your contacts to a phone from another carrier, there are many advantages to using Backup-Pal instead of swapping your SIM card around.
SIM Card:
250 contacts
Name + 1 Numb |
What happens if I reset Backup-Pal and accidentally 'Restore' to my phone? Will I lose all of my numbers?
Your contacts will not be overwritten or erased. We are in the business of preserving contacts and as such have made the decision to remove this potential 'accident' from happening. Backup-Pal will au |
What happens to my names and numbers if I don't use my Backup-Pal for a long time or the batteries need to be replaced?
Not to worry, Backup-Pal stores your phonebook information using memory hardware that does not require batteries to store information. Your contacts will remain safe whether Backup-Pal has batteries i |
What is Backup-Pal?
Backup-Pal is a unique product that Simply, Safely and Securely creates and stores a backup of your Cellular Phonebook.
Backup-Pal is the only hand held, battery powered, consumer device that will |
What makes Backup-Pal Unique?
There are many factors that make Backup-Pal unique and all of them have been implemented to make your life easier.
* With Backup-Pal, special and international characters are natively handled mea |
Where can I find the Model Number of my phone?
Most manufacturers use the same place to list the model number. Please turn off your phone, remove the battery and look at the sticker inside the battery compartment. Somewhere on that sticker you wil |
Why should I use Backup-Pal instead of XXXX
Backup-Pal is the only solution on the market that cuts through the confusion of phone types and carriers by offering a no-nonsense backup solution.
Each Backup-Pal unit is not only capable of wor |
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