Backup-Pal -- Universal Accessory for Cellular Phonebook Contacts Backup and Transfer!

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Frequently Asked Questions: FAQ

The Good Morning America Show shows your Backup-Pal product as being $40 but your website says a different price, which is it?
Last Updated 12/18/2007

Our apologies for any confusion that may have been created.

The Good Morning America Show aired a segment showing Backup-Pal as being available for $40.
( http://abcnews.go.com/GMA/ChristmasCountdown/story?id=3983896&page=1 )
The segment aired on December 11th 2007 and was a Holiday Gift feature sponsored by Men's Health Magazine. ( http://www.Menshealth.com )

In January, Backup-Pal was released with support for older 'Serial' based phones from Nokia, Samsung and Motorola for $39.99 ($49.99 for the 'Universal')

Last month the first hardware upgrade was released with support for USB. Along with USB compatibility, the additional hardware brought a slight price increase as well. This upgrade was released with firmware that supports over 97 Motorola phone models and will have many more USB phones added to it throughout 2008

Backup-Pal USB with the tips for a single manufacturer is available for $49.99 ($59.99 for the 'Universal')

The full list of compatible phones can be found here http://www.Backup-Pal.com/purchase

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> What happens if I reset Backup-Pal and accidentally 'Restore' to my phone? Will I lose all of my numbers?
> What happens to my names and numbers if I don't use my Backup-Pal for a long time or the batteries need to be replaced?
> I have a SIM card phone, what advantages does Backup-Pal offer over a sim-card copy device?
> My new phone doesn't support multiple numbers per name like my old phone does. Will I lose numbers? How does Backup-Pal handle this?
> I'm moving my cellular phonebook from a phone that has a SIM card (GSM) to a phone that doesn't (CDMA). Will this be a problem for Backup-Pal?
> What can Backup-Pal do that transferring my SIM card won't?
> I don't see my phone model listed, does Backup-Pal support phone model XXX?
> No matter what I do I can't get anything but 2 red flashes when using Backup-Pal with the M2 tip. Am I doing something wrong?
> I've tried to use Backup-Pal on my older phone using the adapter tip but all Backup-Pal does is flash orange for 10 minutes or more. What's wrong?
> I've checked all over and I don't see my phone model listed. Do you support it?/Where can I get this information?
> I purchased a Gift Certificate to be e-mailed to someone and they say they haven't received it yet.
> I received a Gift Certificate as a gift. How do I use it to purchase a Backup-Pal?
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